Shipping & Returns
FREE WORLDWIDE DELIVERY
Because we hate hidden fees, the price you see is the price you pay. So you'll get no surprises at the checkout. Wherever in the world your little fairy lives.
We dispatch all orders within 2-3 working days.
How do I return an item?
Should you wish to return or exchange an item, please contact us at firstname.lastname@example.org to obtain a return address.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Are returns free?
If you’re returning an item from the Republic of Ireland – YES, just email us at email@example.com to obtain a free return label.
If you’re returning an item from any other countries outside of Ireland – We hope to offer our international customers free returns in the near future, however at this moment you will be responsible for paying for your own shipping costs for returning your items. Shipping costs are non-refundable. You should consider using a trackable shipping service or purchasing shipping insurance as we can’t be responsible for returns lost in the post. Please email us at firstname.lastname@example.org to obtain a return address.
How long do I have to return items?
All returns must be made within 14 days of purchase.
When will I get my refund?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.